The EHR System, where did it come from?

Posted by Christina Horne on Oct 23, 2019 4:30:00 PM

First, let's define what an EHR system is. An EHR (Electronic Health Record) System is a digital version of a patient’s paper chart. EHRs are real-time, patient-centered records that make information available instantly and securely to authorized users. One of the best parts of the EHR system is that it allows a patient’s information to be shared across all different types of healthcare settings. 

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Topics: Billing, physician, Revenue Cycle, Medical Records, customer service, parent portal, practice management, Coronis Health, medical billing

Patient portals: Build them well and they will come

Posted by Kate Tingley on Oct 3, 2019 3:56:17 AM

Let’s face it, there will always be a segment of your patient population that just isn’t interested in using a patient portal. But with so much of life now conducted online, the good news is that robust design and usefulness will engage most patients.

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Topics: parent portal, patient accounts, Patient Experience

Customer service satisfaction related to insurance

Posted by Kate Tingley on May 29, 2019 12:00:00 PM

For healthcare providers, customer service is a key business driver for referrals and client acquisition.  Groups need to focus on customer service at all touch points with the client from initial experience to the service provided and payment. Pediatric behavioral health is no different. Collecting the patient portion for services provided is often a big area of improvement for most groups. It is a critical function to keep the group profitable but presents a customer service challenge.

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Topics: ABA Therapy, customer service, customer satisfaction, Insurance services, Client communication, client services, communications, parent portal, pediatric behavioral health

Coronis Health strives to provide valuable healthcare billing, revenue cycle and practice management information to practices and hospitals. Our blog is one of the many ways we serve as a resource to the healthcare community. Here you'll find articles on:

  • Reimbursement and coding changes
  • Tips and tricks for specialty practices
  • Resources for revenue cycle success

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