Identifying next steps in telehealth for your practice

Posted by Kate Tingley on Mar 24, 2020 11:21:33 AM

 

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Topics: Telehealth, Medical Practice, Business, patients

10 Key traits of a medical billing partner

Posted by Kate Tingley on Feb 26, 2020 11:55:31 AM

 

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Topics: Healthcare, Medical Practice, patients, Patient Experience

Do peer support networks make sense for your practice?

Posted by Kate Tingley on Feb 19, 2020 11:59:44 AM

 

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Topics: outsourcing, Healthcare, Medical Practice, Patient Experience

Protect your practice from mobile device security risks

Posted by Kate Tingley on Feb 12, 2020 12:44:54 PM

 

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Topics: practice management, compliance, Medical Practice, Healthcare Data

Maintenance of certification: a look at both sides of the controversy

Posted by Kate Tingley on Feb 5, 2020 4:22:26 PM

 

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Topics: Medical Practice, Business, Independent Practices

Eligibility and verification

Posted by Christina Horne on Jan 28, 2020 2:51:00 PM

When the patient arrives the day of the appointment, the first thing your staff should be verifying is the patient’s insurance. Sometimes you find that insurance has changed in just the short period between scheduling and appointment day. Another reason for insurance verification is to prevent or detect insurance fraud/identity theft. According to The Institute of Medicine over $75 billion annually is lost from the U.S. Healthcare System due to insurance fraud. Having your staff check for duplicate records and payment fraud is important. Ensuring your staff is checking the eligibility of insurance before service can aid in the detection of insurance fraud. How does your practice prevent such fraud? Simple, your practices part in it all is to ensure the insurance is in fact tied to the patient. To do that, it is vital that your staff verifies the identity of the patient first and then searches for any records attached to that patient.

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Topics: medical billing, compliance, Medical Practice, Healthcare Data, Health Insurance

Key components to scheduling

Posted by Christina Horne on Jan 28, 2020 2:29:45 PM

Your billing process begins at the scheduling stage. Since the scheduling stage is the first point of contact, it is the first opportunity to assemble the needed data for the billing stage, if the information isn’t collected or accurate, then there will be no way to bill. Your staff need to be aware of all the information they are required to collect from the patients. Usually it helps to have a checklist for the staff to follow to ensure all patient information is collected. It is imperative that the staff collect as much information as possible in this initial phone call. Taking the time to take down patient demographics and insurance can save time, allowing for better accuracy.

Additionally, any existing patients’ information should be checked and verified at the time of their call. Confirming existing patients’ info and that insurance has not changed will prevent issues during the billing process. Before your staff finishes the call with the patient ensure they gather all their current contact information, concerns, insurance information and then proceed to provide them with any pre-visit paperwork. It is important that your staff explains what the patient needs to bring to the appointment, and the potential copay or payment that is expected at the time of the appointment. Here may be a great opportunity to ask the patient for credit card information to put on file to allow for easy billing for co-pays. This not only can be a convenience for the patient, but a safety for your practice to ensure there is one way to collect payment. If the patient does not wish to provide the information over the phone, be sure to include a section in their pre-visit paperwork where they can provide this information.

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Topics: medical coding, compliance, Provider, Healthcare, Medical Practice, Health Insurance, patients, Patient Experience

The Guide to Modifiers 25 & 59

Posted by Kate Tingley on Jan 23, 2020 11:30:00 AM

Does your practice struggle with Modifiers 25 & 59? Many practices we speak with are challenged with when and how to use both modifiers. Coronis Health has created a resource to help eliminate the guesswork. 

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Topics: hospital revenue cycle, Provider, Healthcare, Medical Practice, Healthcare Data, Health Insurance

Evaluating practice performance - start with the numbers

Posted by Kate Tingley on Jan 15, 2020 12:27:53 PM

 

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Topics: medical billing, patient collections, Medical Practice, Independent Practices

6 New rules of practicing medicine

Posted by Kate Tingley on Jan 8, 2020 12:47:10 PM

 

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Topics: compliance, Medical Practice, Business, Healthcare Data, patients

Coronis Health strives to provide valuable healthcare billing, revenue cycle and practice management information to practices and hospitals. Our blog is one of the many ways we serve as a resource to the healthcare community. Here you'll find articles on:

  • Reimbursement and coding changes
  • Tips and tricks for specialty practices
  • Resources for revenue cycle success

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