More insured, but the choices are narrowing

Posted by Kate Tingley on Oct 3, 2019 4:22:18 AM

In the midst of all the turmoil in health care these days, one thing is becoming clear: No matter what kind of health plan consumers choose, they will find fewer doctors and hospitals in their network — or pay much more for the privilege of going to any provider they want.

Read More

Topics: credentialing, Insurance services, Provider

Best Practices To Addressing Patient Responsibility

Posted by James Fillyaw on Jul 10, 2019 2:09:56 PM

 

Read More

Topics: physician, practices, Medical Records, patient collection, customer service, Insurance services, patient accounts

Customer service satisfaction related to insurance

Posted by Kate Tingley on May 29, 2019 12:00:00 PM

For healthcare providers, customer service is a key business driver for referrals and client acquisition.  Groups need to focus on customer service at all touch points with the client from initial experience to the service provided and payment. Pediatric behavioral health is no different. Collecting the patient portion for services provided is often a big area of improvement for most groups. It is a critical function to keep the group profitable but presents a customer service challenge.

Read More

Topics: ABA Therapy, customer service, customer satisfaction, Insurance services, Client communication, client services, communications, parent portal, pediatric behavioral health

Coronis Health strives to provide valuable healthcare billing, revenue cycle and practice management information to practices and hospitals. Our blog is one of the many ways we serve as a resource to the healthcare community. Here you'll find articles on:

  • Reimbursement and coding changes
  • Tips and tricks for specialty practices
  • Resources for revenue cycle success

Don't miss a post. Sign up to receive articles directly to your inbox.

Subscribe Here!

Recent Posts

Topic By Post

See all